Operadora Hotel Colonial de Mérida, SA de CV, issues this privacy notice as an act of respect and protection of your right to privacy and protection of your personal data. In this regard, Operadora Hotel Colonial de Mérida, SA de CV, is responsible for collecting said data for quotes and / or reservations as the case may be and se commits that your personal information will be fully protected and can only be used in a limited way for the corresponding reservations and to offer the customer a quality service, so this privacy notice will be confidential, loyal and secure and designed to give broad protection to the integrity of your personal information, in this context, your personal data will be used to administrative and operational issues only. To achieve the proper fulfillment of said purposes, Operadora Hotel Colonial de Mérida, SA de CV, will request, collect and store, among others, the following personal data: names that identify it, address, telephone, email, age, sex, place and date of birth, Federal Taxpayers Registry, Unique Population Registration Code, among other data. Similarly, you can request information classified as sensitive, as the case may be.
Likewise, we inform you that your personal data may be transferred and processed, by persons other than this company only if the case is required by a tax authority such as the Ministry of Finance, the State Attorney's Office, or any other.
Operadora Hotel Colonial de Mérida, SA de CV, has security measures, administrative, technical and physical, to prevent any damage, loss, alteration or destruction, use, access or improper or outdated disclosure of your personal data, in such a way that all the aforementioned will be applied in the manner and in the terms that Operadora Hotel Colonial de Mérida, SA de CV, deems most convenient and effective, in compliance with the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals .
Check in: 15:00 hrs
Check out: 12:00 hrs
Entry and exit out of time subject to availability (possible extra charge) * Restrictions apply.
-Rate in Mexican pesos plus 16% VAT and 3% ISH.
- Children up to 11 years old free of charge sharing a room with 1 or 2 adults, does not include food.
-The maximum occupancy per room is 4 people between adults and children.
-We have free luggage storage 24 hours a day.
-Free parking for guests (exclusive cars) service hours from 7:00 am to 23:00 hrs.
-No pets are allowed in the Hotel facilities.
Guarantee Card: In the event that the card left as a guarantee for collection is not valid or for any reason rejected by the hotel's electronic terminal, the reservation will be canceled without prior notice and without any responsibility for the Hotel.
** The guarantee charge (the first night) will be made one day before your check in **
NO SHOW POLICY: In case of not presenting or registering on the reserved date and not having canceled the reservation at least 48 hours in advance, the Hotel will generate the full charge of the first night of stay, freeing the room and remaining subject to availability in case of a later arrival.
OVERSELL POLICY: In the event that the hotel cannot provide the service of accommodation hired by the consumer, the hotel on its own account and without prior notice, you will find adequate alternatives to supply the contracted service, which are at least equal or better to the benefits originally contracted in the Hotel facilities. This without responsibility or penalty by the Hotel.
CANCELLATION POLICIES:
** High season: months March, April, July, August, November and December and holidays.