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We use secure connections and advanced encryption to protect your online payments and your personal information.
Check-in time: 3:00 PM (Early check-in subject to availability)
Check-out time: 12:00 PM (Late check-out subject to availability, additional charges apply)
Rates in national currency (MXN Pesos) plus 16% VAT + 5% lodging tax.
We accept Visa, MasterCard, and American Express.
Sotuta de Peón Hacienda Viva is pet-friendly (Please check details)
Smoking is not allowed in any of our rooms, only in open areas.
Access to the lodging area is strictly for registered guests with a confirmed stay.
MEAL PLAN:
We offer three meal plans:
EP (European Plan)
Room only, no meals included
BB (Bed and Breakfast) Full American breakfast.
American Breakfast: Seasonal fruit plate, natural juice, coffee, tea, and a choice of main course
MAP (Modified American Plan)
American Breakfast: Seasonal fruit plate, natural juice, coffee, tea, and a choice of main course
Dinner: Fusion cuisine, four courses: appetizer, soup, main course, and dessert. The menu changes daily; the main course is a choice of two options.
PLEASE REFER TO THE MEAL PLAN WHEN MAKING YOUR RESERVATION
PLEASE REVIEW OUR POLICIES ON MINIMUM STAY, PAYMENTS, CANCELLATIONS, AND MODIFICATIONS
By entering your personal and credit card information, you are accepting the payment and cancellation policies associated with the selected room type, season, service, or promotion, as applicable.
Your reservation will be processed, and the corresponding charge with taxes will be applied to your credit card.
Any cancellation or modification must be made through the reservation engine on the website and will be subject to the specific policies and deadlines applicable to each season, promotion, or package.
MINIMUM STAY POLICIES:
HIGH SEASON: From JANUARY 06 – APRIL 12 and JUNE 13 – AUGUST 23, 2026
Minimum Stay: 2 NIGHTS
A payment equivalent to one night’s stay, including all applicable taxes, is required at the time of booking.
The remaining balance must be paid upon check-in.
For packages and promotional rates, 100% of the total stay is required upon confirmation and is non-refundable.
LOW SEASON: From APRIL 13 – JUNE 12 and AUGUST 24 – DECEMBER 18, 2026
Minimum Stay: 1 NIGHT
A payment equivalent to one night’s stay, including all applicable taxes, is required at the time of booking.
The remaining balance must be paid upon check-in.
For packages and promotional rates, 100% of the total stay is required upon confirmation and is non-refundable.
PREMIUM SEASON: From DECEMBER 19,2026 - JANUARY 03,2027
Minimum Stay: 2 NIGHTS
A payment equivalent to one night’s stay, including all applicable taxes, is required at the time of booking.
The remaining balance must be paid upon check-in.
For packages and promotional rates, 100% of the total stay is required upon confirmation and is non-refundable.
CANCELLATION POLICIES
For special packages and promotions: No cancellation allowed, non-refundable, no date changes.
LOW SEASON:
Cancellations made 8 or more days before arrival: 100% refund minus 10% administrative fee
3–7 days before arrival: 50% refund
0–2 days before arrival: no refun
HIGH SEASON:
Cancellations made 16 or more days before arrival: 100% refund minus 10% administrative fee
6–15 days before arrival: 50% refund
0–5 days before arrival: no refund
PREMIUM SEASON:
Cancellations made 30 or more days before arrival: 100% refund minus 10% administrative fee
15–30 days before arrival: 50% refund
0–14 days before arrival: no refund
For early departures, a charge for one unused night will apply
MODIFICATION POLICIES
LOW SEASON:
Modifications made 6 or more days before arrival: no charge
0–5 days before arrival: 50% penalty on the deposit
HIGH SEASON:
Modifications made 16 or more days before arrival: no charge
6–15 days before arrival: 50% penalty on the deposit
0–5 days before arrival: 100% penalty on the deposit
PREMIUM SEASON:
Modifications made 31 or more days before arrival: no charge
15–30 days before arrival: 50% penalty on the deposit
0–14 days before arrival: 100% penalty on the deposit
For early departures, a charge for one unused night will apply